Tag: #OIPC

Posted on

Access to Information in Education – Privacy Rights

Parents in BC are restricted to information that other parents have access to in other provinces in Canada.

Two examples:

  1. Legal fees for human rights complaints
  2. Teachers’ Regulation Branch (TRB) – Ministry of Education
    .

Legal Fees

Parents of Carter Churchill won a human rights complaint against the Newfoundland and Labrador English School District (full Case here). They submitted an Freedom of Information request (FOI) and they got the complete breakdown of legal fees. It revealed what they spent their legal costs on to fight a 5-year old Deaf child from access an interpreter in kindergarten – $682 thousand dollars. Here is an article on it.

When I sent the exact same FOI request to my child’s district, I got S.14 – client privilege arguments. I filed an OIPC complaint and the OIPC backed them up. The districts arguments were that the breakdown would reveal legal communications. When I asked OIPC why I couldn’t access the same information that other parents could in another province I was told that the BC privacy laws are different in BC.

If you want to know the legal fees I recommend you go the route of filing an FOI with the Ministry of Finance. Ask for the total costs, not the break down. When you file the FOI tell them you are filing it under S.25 – public interest. If they fight you, you can offer up this case. Order 1728

Ok, now let’s talk about the TRB

Teacher’s Documents – TRB

In Ontario when parents file a complaint against a teacher, the teacher will respond to the complaint. The parents/caregivers get a copy of that. In BC, we do not. You will have no idea what the teacher submitted in their own defense or what they said. In my experience, it’s usually a pack of lies. If you file a FOI request you will get one piece of paper with a section written on it.

There is a new OIPC decision that outlines the legal arguments that BC has that keeps everything a teacher submits away from parental eyes. Order F26-10. The OIPC clearly does not want the Ministry of Education and Child Care filing a Judicial Review. While the parent is going to receive process documents, still nothing. Backed up by BC laws and an adjudicator who doesn’t think the public cares enough about education or the TRB. If anyone or organization wants to fight this, this decision is your stepping stone. It outlines all of the legal issues you are going to need to navigate. This is a stepping stone for anyone who wants to take this issue and elevate their fight.

In the meantime, we can use our knowledge of the system to get access to all of these documents in other ways. That way is the HUMAN RIGHTS TRIBUNAL. If a mediation meeting fails and you are continuing along in your complaint, you will reach a document disclosure stage. You can file a general application for documents. The school districts lawyers are going to try and persuade you of this. They will tell you that your request is “inappropriate” and send you to the TRB. (By the way – when they tell you what you are doing is inappropriate – you have hit a nerve. You are probably on the right track and they are very nervous about you continuing.) Do not believe them when they tell you to go to the TRB. They know it is a dead end. The evidence that I received getting documents from the TRB was fall of your chair, shocking evidence. Things I wasn’t even expecting or would have thought to ask for. I filed on a group of people and they ended up trying to blame the other person, submitting evidence that the other person was guilty. Beautiful! Thank you very much for that. So, they feel very safe that their documents are going to be protected. Use their false sense of safety. If the lawyers are offering you a settlement agreement you can’t live with, you can let them know that you will be filing an application for TRB documents. You can use the arguments of relevance and credibility of a future witness.

Remember that school districts will never just lay out all of the evidence you need due to their goals of reducing their liability. Also, if you want to ponder over who has all the decision making power in this process, here is blog about this question, the riddle of who is Wizard of Oz pulling all the strings.

Conclusion

BC’s privacy laws are stricter in BC, or the organizations in BC just don’t have a backbone to go up against the government. Either way… not so great for us. But we can use another routes through the maze to get what we want. The more you know about how to navigate all of the external complaint systems, the further you will get.

Posted on

How to Gather Evidence for the BC Human Rights Tribunal

Here are some options to consider. Gathering evidence is VERY important. It will make the school district and their lawyers very uncomfortable. They will not like it, and it could help you get that settlement you are looking for. It communicates to the lawyers that you are preparing for a hearing. They will also be concerned that if you have more evidence, you will feel more confident in your case and may ask for a higher settlement amount. So gathering evidence is EXCELLENT behaviour communication. Because remember, they don’t believe your words, but they do believe your behaviour.

You also want to be collecting evidence when things are going well. You never know what could happen in the future.

Step One – Create your own evidence

  1. Before you even file a Freedom of Information (FOI) request, you are going to be gathering your evidence while you advocate. Emails are KEY.
  2. Examples of this are:
    • After any oral communication (phone call/school meeting/face-to-face conversation) is done, send a follow up email with the meeting notes, summary of the conversation, and key action items or decisions that came from the meeting/conversation. Ask them to reply if you misunderstood anything, or if anything is incorrect.
    • Send emails that document your process. Who you spoke to, who you have emailed, about your advocacy. Documenting a timeline of your process is key.
  3. For some people, situations are so desperate that they are recording school meetings. I have never done this myself but for some people they have gathered the most incredible evidence. In Canada we have one person consent privacy laws. Please do your own research on this. **** IF you are an employee. PLEASE PLEASE consult with an employment lawyer before you do this. Recording your colleagues is VERY different and the case law on this bounces around a lot. You could lose your job over this. So, please consult with a lawyer.
  4. Gather evidence at home. Take pictures of bruises, homework pages, etc. I know this part will feel like an intrusion in your child’s privacy, but you may want to set up your camera to video their meltdowns at home, or them in a conversation with you about school refusal.
    .

Step Two – File a FOI

  1. File a Freedom of Information (FOI) request
  2. Here are the instructions. **** You are going to want to name every single person you have had a conversation with and list their supervisors above them. Also include the superintendent.
    .

With the FOI request, you will most likely never get all the evidence that exists. The school district is certainly not going to just hand you over all the evidence you will need to win your case. They are always wanting to reduce their liability.

But what you may get are some stepping stones that could be very helpful later.

Also check to make sure you think you have everything. If you feel like documents are missing or you want them to remove their redactions, you can file an OIPC complaint.

There was one case where during an OIPC process, the Ministry of Education accidently sent the people everything that they were hiding from them. Order 2833

[4] During the inquiry, the Ministry mistakenly gave the applicant access to a largely unredacted copy of the records (unredacted records) that was intended to be provided only to the OIPC. In doing so, the Ministry mistakenly disclosed to the applicant all the information in dispute under ss. 3(1)(b) and 13(1) and most of the information in dispute under s. 22(1).

Also, the school district I made a request through, accidently sent me emails to their lawyers. I had no idea the lawyers were involved so early on. That was an interesting piece of information. So, hey, why not give it a try, submit an FOI, you never know what you will get.
.

Step Three. – Filing applications for documents through the BC Human Rights Tribunal (BC HRT) process

PART A – Getting TRB documents

  1. When you file a human rights complaint, you may want to consider if you want to file Teacher Regulation Branch (TRB) complaints as well.
  2. This is completely depending on your situation, but you may want to consider not just filing on one person but on multiple people. If you include a principal and file a complaint, it is standard for them to meet with the teacher in trouble with a union rep and there will be meeting minutes. They may submit these to show the TRB they are doing their job and put blame on the teacher. ** But remember, every person you file on you will need to link their behaviour to not being in line with the teachers standards. You can file on teachers, principals and district staff. Anyone who is a certificate holder.
  3. The school staff think that their documents and communication with the TRB are completely confidential. And they are to a point. If you submit an FOI request after the complaint process is finished, you wont get any of the teacher documents. (Hold this point for later)
  4. A strategy that they will do if there are multiple filings, on the group is that they will blame each other and provide evidence on the other people in order to get the heat off of them.
  5. Then, during the human rights complaint process if the mediation settlement meeting fails and you move onto the document disclosure stage, this is where the action happens.
  6. You can file an application for documents. During the document disclosure phase the respondents (school districts lawyers) will give you a bunch of documents. I can tell you right now, it will be crap. They will be selecting documents meant to send you a message. It will be long. Mostly your communications. They will pick out the ones you are going to not like the most. But here, yet again, they aren’t just going to lay out all of the evidence for you. You are going to need to fight for it. And that fight for it, will be via an application process. Form 7.1 – Order a party to give you documents.
  7. You can follow this process and apply for documents from your TRB complaints. For me, this process gave me the most incredible evidence. Like, shockingly so.
  8. You can explain to the tribunal why these documents are relevant to your case, or how you need these documents to question their credibility at the hearing. Be very thoughtful when you write your application.
  9. ****** No matter what, if you request documents and they tell you they don’t have them, DON’T BELIEVE THEM. File an application anyways. This happened to me, I didn’t believe them. Filed an application, and within weeks I got exactly what I knew they had. This was even after an unsuccessful OIPC complaint. The BC HRT has stronger teeth than the OIPC.
  10. Filing applications not only gets you evidence, it makes you expensive. This encourages them even more to settle. Something to keep in mind in a settlement meeting, you may want to let them know all of the applications you plan on filing for the document disclosure part of the process. Which, you can file applications continually up to the hearing. Make this process very expensive for them. The School Protection Program is not going to want to pay for all of these lawyer fees.
    .

PART B – Become a detective

  1. The second step after you get your FOI is go through everything with a fine tooth comb and look at the names on the email addresses. Who is there, but also who is missing. Think if that information is relevant.
  2. Count the pages, are there pages missing. Did they remove anything. (I had missing pages)
  3. Read the emails. Did they mention a meeting or any other documents being created? If so, you are now going to include that in your application for more documents. Follow the trail until you hit a dead end. You are going to want those meeting minutes and a copy of any documents that were created from those meetings.
    .

PART C – What to just automatically request

  1. Request minutes for meetings. If teachers are in trouble, they will be meeting with the principal and a union rep. Request those meeting minutes. There is potential golden evidence in there.
  2. Emails – include teachers, LSS teachers, always a principal, and whoever you last met with – whatever level they are at, request emails that include the name of their supervisor.
  3. Always include the superintendent. ** We want to know if they were involved and aware. They could be a potential witness at your hearing. School district is going to jump when they see their name on the witness list.
    .

Step Four – Another round

  1. Whenever you get documents from your applications, go through everything with a fine tooth comb again. Are there more breadcrumbs that talk about other meetings, involve other people, refer to other documents?
  2. Request that they remove ALL the redactions. This can be done informally, just through an email to the lawyers, and if they don’t – file another application.

.

You are going to need to put your detective hat on and become Nancy Drew. They will most likely be hiding evidence from you, and the tribunal will only be basing their decision on the evidence they have in front of them, not your opinion or thoughts. When people don’t have evidence the tribunal will say something along the lines of your case being dismissed because you haven’t brought your allegations out of the realm of conjecture. Gathering your evidence will be KEY. Be patient. Be methodical. Start the hunt.

Also, remember to document when things are going well.

As this parent reports,

“Districts often argue that they did the best they could with the information they had at the time. Keeping thorough documentation when things are going well makes it’ll a lot more difficult to use this argument, since you will be able to clearly show when specific accommodations were removed and the harm that resulted. I think it also adds to my credibility as a parent, showing that I collaborate in good faith and facilitate accommodations.” – Parent

Related Blogs
Let’s Talk about Hindsight
Why is Documentation so Important?
Evidence of Harm. Effective advocacy in Education
Liability in Education

Posted on

NEW – OIPC Decision – Coquitlam School District

A New OIPC Decision was posted on April 15th involving the Coquitlam School District. Order F24-30

This is quite a unique decision involving a school district, compared with other decisions I have read. Particularly because I have never seen this section of the FIPPA used before. Section 14 – Solicitor-client privilege.

In some decisions involving all sorts of organizations, the respondents will suddenly be willing to disclose some of the previously withheld documents, only when the inquiry with the adjudicator starts. This is also the case here.

Do organizations just do that kind of stuff in hopes the applicant doesn’t have the stamina to last through these processes?

The summary by the OIPC is clear.

“An applicant made an access request and a privacy complaint to the Board of Education of School District No. 43 (School District) regarding a single email communication between the School District and an independent school. Initially, the School District withheld the email under s. 14 (solicitor-client privilege) of the Freedom of Information and Protection of Privacy Act (FIPPA) and disagreed with the applicant’s privacy complaint. However, during the inquiry, the School District determined that s. 14 did not apply and it disclosed the email to the applicant. It also acknowledged that it disclosed the applicant’s personal information without authority under FIPPA. The adjudicator determined that the issues in dispute were moot and there were no factors that warranted continuing the inquiry. Therefore, the adjudicator cancelled the inquiry.” (https://www.oipc.bc.ca/rulings/orders/)

What do you think of this?

Keep in mind, that this process takes years to wait for an inquiry. Years.

The school district was then paying lawyers to defend them through all of this.

When you think of it…. this parent’s tax dollars were going towards a school district that was paying lawyers to fight them over documents they should have had access to and their privacy was compromised.

Don’t we have school districts complaining of lack of funding?

When reading the details of this inquiry. It’s very interesting….

[11] The applicant’s child transferred from an Independent School to a school within the School District (Public School).

[12] In 2019, the applicant asked the principal of the Public School if any staff from the Public School and the Independent School had communicated about his child. The applicant and the principal exchanged several emails on the subject.

[13] In May 2021, legal counsel for the Independent School contacted the principal of the Public School to get information about whether the Independent School and the Public School had communicated about the applicant’s child. The Public School’s principal responded by email on May 12, 2021. In this email, the principal summarized his efforts to determine whether the communications took place and included a copy of the emails that he and the applicant exchanged in 2019.

[22] The parties agree that s. 14 does not apply to the information in dispute and the School District disclosed the email to the applicant.13 Given that all the information in dispute in this inquiry has been released to the applicant, I find that any order I make would not have a practical effect on the applicant’s right to access the information in dispute. As a result, I find that the issue of whether the School District is authorized to refuse the applicant access to the May 2021 email is moot.

Very interesting. I have so many questions.

[31] The parties agree that the 2021 email constituted a disclosure of the applicant’s personal information that was not authorized by FIPPA.17 The School District submits the unauthorized disclosure was quickly contained because the Independent School’s legal counsel recognized there may be privacy concerns about her receiving the email and immediately deleted it.18 The applicant does not challenge the veracity of the School District’s claim that the legal counsel immediately deleted the email in question.

So…if I am understanding this decision correctly.. lawyers from one school cannot contact another school and obtain information about a student/parents without the consent of the parent, even though they are lawyers?

Good to know.

As always, a big thank you to the parents who saw this through to hold the district accountable and provide us with an opportunity for learning and understanding the system. I am happy to see they had an outcome in their favour.

Ok parent(s)/guardians, keep this in mind for custody disputes, family court matters, human rights complaints, etc.

For anyone going through this process, the OIPC has a guide for completing written submissions. https://www.oipc.bc.ca/media/17752/2024-02-26-gd-instructions-for-written-inquiries.pdf