BC HRT – You need evidence. Hearsay from your child will not be enough.

The term “hearsay” in this context is when kids come home and tell us things that happened at school that we didn’t witness ourselves.

Here is the heart of the issue. ———- When your child comes home and tells you what happened in school that day—– that in of itself is not evidence the tribunal will automatically accept as fact just on its own. You need evidence. The tribunal will assign little weight to hearsay evidence, compared to staff who can testify firsthand to what they witnessed.

This is going to be a source of frustration. I just want to acknowledge that.

Naturally, the first question is – how do I collect evidence when I am not even there at the school?

Good question.

This is the pickle you are in. You need to gather evidence in other ways. Or consider that your child could testify.

There was a recent BC Human Rights Tribunal decision posted, and it lays out how all of the mother’s allegations were not accepted without evidence. Some of the evidence provided from the school conflicted with her allegations. We have the burden to prove that our allegations meet the discrimination test first. Then, when we complete that, it falls to the school district to justify it, or prove the allegations are not true, with evidence.

Here is the case.

Child D (by Mother D) v. The School District, 2026 BCHRT 106

Each allegation was not accepted by the tribunal because there was no evidence to support the allegation and/or to link the harm to the protected ground – Indigenous Identity. I highly suggest you read the case in full to fully grasp what requirements are needed for the tribunal. Each allegation is clearly listed and explained. I would basically need to cut and paste the whole case here to give you the full context.

I am going to come back to this case later, because if you are a family struggling with family law court issues, there are aspects of this case that highlight the school’s interaction with that. Two parents had different perspectives and take on the child’s education experience. If you are struggling with this – this case will be of interest to you.

Here is another case that went all the way to a hearing and deals with the issue of hearsay from a child.

*******

A and B obo Infant A v. School District C (No. 5), 2018 BCHRT 25 (CanLII)

[42]           I have assigned relatively little weight to the Mother’s evidence where it conflicted with the first-hand accounts given by the School Counsellor, Principal, Vice Principal, and Teachers H, M, and G. I have found the Mother’s hearsay evidence considerably less reliable than the direct evidence of reliable witnesses, where there is a conflict.

[37]           I am entitled to accept some, none or all of a witness’ testimony. Where there was disagreement in the evidence, my findings and reasons are set out. Where necessary to do so, I have assessed credibility and considered factors such as the witness’ demeanour, powers of observation, opportunity for knowledge, judgment, memory, and ability to describe clearly what they saw and heard….(continues)

[228]      In summary, none of these incidents amount to discrimination under the Code. The Mother made numerous allegations about the School District accepting the word of Caucasian students over that of her Child, but agreed in cross-examination, that she did not know the races of the other students involved. Contrary to her testimony, the students involved in the Second October 2015 Incident, April 2016 Incident, and November 2016 Incident were not Caucasian.

********

[44]           During cross-examination, the Mother responded to several questions regarding her testimony about her Child’s version of events by saying that she did not know or was not there. She acknowledged that most of her knowledge of the incidents came through her Child. I find that her son was more likely than not motivated to minimize his involvement in some incidents when reporting them to his Parents, so as to avoid discipline. For example, the Mother described disciplining the Child in relation to an incident where he swore at the Principal. She described their punishment as “Draconian”. (In retrospect, the Mother regretted using that word in her letter). As another example, regarding the November 2016 Incident, the Child only reported to his Parents that he grabbed another student by the collar, whereas I find, as a fact, that the Child choked a student, pushed him over a railing, and spat in his face.

********

Depending on their age and ability, you may want to consider having your child be a witness. Here is a blog about having your child testify. Does my child need to testify?

Here is a case example of a teenager who testified.

******

Student (by Parent) v. School District, 2023 BCHRT 237

[2]               I commend the Student for her participation in this difficult process. She gave evidence that was helpful, straightforward, and credible, and which I have relied on to decide this case. I also thank the Parent and representatives of the District for their hard work and sensitivity in presenting their respective cases.

******

Having your child testify will remove the issue of hearsay or double hearsay.

Also…document, document, document.

Because we are not there witnessing events, the more evidence we can have documented in emails, the better position we will be in to assess our complaint and the evidence we will need to prove our allegations.

Here are blogs on gathering evidence

Documentation
Improper Conduct – Hiding Disclosure – What documents to ask for
Why is Documentation so Important?
Evidence of Harm. Effective advocacy in Education
How to Gather Evidence

Remember, we have to prove the elements of the discrimination test. The burden falls on the person filing the complaint to provide evidence that these things occurred.

Broe v. School Board of Education

[57]           For the reasons that follow, I find that Ms. Broe has not met her burden of proving the elements of her case.

Discrimination Test

Moore v. BC (Education), 2012 SCC 61. To prove discrimination, a complainant has to prove that:

  1. they have a characteristic protected by the Human Rights Code [Code];
  2. they experienced an adverse impact with respect to an area protected by the Code; and
  3. the protected characteristic was a factor in the adverse impact.

*******

I want you to be successful and prepared. The more you understand human rights law and how this get APPLIED and interpreted by the tribunal, the better possion you will be in to assess your case, what to ask for if you are seeking legal advice, and what steps you need to take now to either resolve your issues or make your case through a complaint.

Need help? Here is the list of people/organizations who may be able to help you.

How to Gather Evidence for the BC Human Rights Tribunal

Here are some options to consider. Gathering evidence is VERY important. It will make the school district and their lawyers very uncomfortable. They will not like it, and it could help you get that settlement you are looking for. It communicates to the lawyers that you are preparing for a hearing. They will also be concerned that if you have more evidence, you will feel more confident in your case and may ask for a higher settlement amount. So gathering evidence is EXCELLENT behaviour communication. Because remember, they don’t believe your words, but they do believe your behaviour.

You also want to be collecting evidence when things are going well. You never know what could happen in the future.

Step OneCreate your own evidence

  1. Before you even file a Freedom of Information (FOI) request, you are going to be gathering your evidence while you advocate. Emails are KEY.
  2. Examples of this are:
    • After any oral communication (phone call/school meeting/face-to-face conversation) is done, send a follow up email with the meeting notes, summary of the conversation, and key action items or decisions that came from the meeting/conversation. Ask them to reply if you misunderstood anything, or if anything is incorrect.
    • Send emails that document your process. Who you spoke to, who you have emailed, about your advocacy. Documenting a timeline of your process is key.
  3. For some people, situations are so desperate that they are recording school meetings. I have never done this myself but for some people they have gathered the most incredible evidence. In Canada we have one person consent privacy laws. Please do your own research on this. **** IF you are an employee. PLEASE PLEASE consult with an employment lawyer before you do this. Recording your colleagues is VERY different and the case law on this bounces around a lot. You could lose your job over this. So, please consult with a lawyer.
  4. Gather evidence at home. Take pictures of bruises, homework pages, etc. I know this part will feel like an intrusion in your child’s privacy, but you may want to set up your camera to video their meltdowns at home, or them in a conversation with you about school refusal.
    .

Step TwoFile a FOI

  1. File a Freedom of Information (FOI) request
  2. Here are the instructions. **** You are going to want to name every single person you have had a conversation with and list their supervisors above them. Also include the superintendent.
    .

With the FOI request, you will most likely never get all the evidence that exists. The school district is certainly not going to just hand you over all the evidence you will need to win your case. They are always wanting to reduce their liability.

But what you may get are some stepping stones that could be very helpful later.

Also check to make sure you think you have everything. If you feel like documents are missing or you want them to remove their redactions, you can file an OIPC complaint.

There was one case where during an OIPC process, the Ministry of Education accidently sent the people everything that they were hiding from them. Order 2833

[4] During the inquiry, the Ministry mistakenly gave the applicant access to a largely unredacted copy of the records (unredacted records) that was intended to be provided only to the OIPC. In doing so, the Ministry mistakenly disclosed to the applicant all the information in dispute under ss. 3(1)(b) and 13(1) and most of the information in dispute under s. 22(1).

Also, the school district I made a request through, accidently sent me emails to their lawyers. I had no idea the lawyers were involved so early on. That was an interesting piece of information. So, hey, why not give it a try, submit an FOI, you never know what you will get.
.

Step Three. – Filing applications for documents through the BC Human Rights Tribunal (BC HRT) process

PART A – Getting TRB documents

  1. When you file a human rights complaint, you may want to consider if you want to file Teacher Regulation Branch (TRB) complaints as well.
  2. This is completely depending on your situation, but you may want to consider not just filing on one person but on multiple people. If you include a principal and file a complaint, it is standard for them to meet with the teacher in trouble with a union rep and there will be meeting minutes. They may submit these to show the TRB they are doing their job and put blame on the teacher. ** But remember, every person you file on you will need to link their behaviour to not being in line with the teachers standards. You can file on teachers, principals and district staff. Anyone who is a certificate holder.
  3. The school staff think that their documents and communication with the TRB are completely confidential. And they are to a point. If you submit an FOI request after the complaint process is finished, you wont get any of the teacher documents. (Hold this point for later)
  4. A strategy that they will do if there are multiple filings, on the group is that they will blame each other and provide evidence on the other people in order to get the heat off of them.
  5. Then, during the human rights complaint process if the mediation settlement meeting fails and you move onto the document disclosure stage, this is where the action happens.
  6. You can file an application for documents. During the document disclosure phase the respondents (school districts lawyers) will give you a bunch of documents. I can tell you right now, it will be crap. They will be selecting documents meant to send you a message. It will be long. Mostly your communications. They will pick out the ones you are going to not like the most. But here, yet again, they aren’t just going to lay out all of the evidence for you. You are going to need to fight for it. And that fight for it, will be via an application process. Form 7.1 – Order a party to give you documents.
  7. You can follow this process and apply for documents from your TRB complaints. For me, this process gave me the most incredible evidence. Like, shockingly so.
  8. You can explain to the tribunal why these documents are relevant to your case, or how you need these documents to question their credibility at the hearing. Be very thoughtful when you write your application.
  9. ****** No matter what, if you request documents and they tell you they don’t have them, DON’T BELIEVE THEM. File an application anyways. This happened to me, I didn’t believe them. Filed an application, and within weeks I got exactly what I knew they had. This was even after an unsuccessful OIPC complaint. The BC HRT has stronger teeth than the OIPC.
  10. Filing applications not only gets you evidence, it makes you expensive. This encourages them even more to settle. Something to keep in mind in a settlement meeting, you may want to let them know all of the applications you plan on filing for the document disclosure part of the process. Which, you can file applications continually up to the hearing. Make this process very expensive for them. The School Protection Program is not going to want to pay for all of these lawyer fees.
    .

PART B – Become a detective

  1. The second step after you get your FOI is go through everything with a fine tooth comb and look at the names on the email addresses. Who is there, but also who is missing. Think if that information is relevant.
  2. Count the pages, are there pages missing. Did they remove anything. (I had missing pages)
  3. Read the emails. Did they mention a meeting or any other documents being created? If so, you are now going to include that in your application for more documents. Follow the trail until you hit a dead end. You are going to want those meeting minutes and a copy of any documents that were created from those meetings.
    .

PART C – What to just automatically request

  1. Request minutes for meetings. If teachers are in trouble, they will be meeting with the principal and a union rep. Request those meeting minutes. There is potential golden evidence in there.
  2. Emails – include teachers, LSS teachers, always a principal, and whoever you last met with – whatever level they are at, request emails that include the name of their supervisor.
  3. Always include the superintendent. ** We want to know if they were involved and aware. They could be a potential witness at your hearing. School district is going to jump when they see their name on the witness list.
    .

Step Four – Another round

  1. Whenever you get documents from your applications, go through everything with a fine tooth comb again. Are there more breadcrumbs that talk about other meetings, involve other people, refer to other documents?
  2. Request that they remove ALL the redactions. This can be done informally, just through an email to the lawyers, and if they don’t – file another application.

.

You are going to need to put your detective hat on and become Nancy Drew. They will most likely be hiding evidence from you, and the tribunal will only be basing their decision on the evidence they have in front of them, not your opinion or thoughts. When people don’t have evidence the tribunal will say something along the lines of your case being dismissed because you haven’t brought your allegations out of the realm of conjecture. Gathering your evidence will be KEY. Be patient. Be methodical. Start the hunt.

Also, remember to document when things are going well.

As this parent reports,

“Districts often argue that they did the best they could with the information they had at the time. Keeping thorough documentation when things are going well makes it’ll a lot more difficult to use this argument, since you will be able to clearly show when specific accommodations were removed and the harm that resulted. I think it also adds to my credibility as a parent, showing that I collaborate in good faith and facilitate accommodations.” – Parent

Related Blogs
Let’s Talk about Hindsight
Why is Documentation so Important?
Evidence of Harm. Effective advocacy in Education
Liability in Education

Emails – Q & A

Emails can be stressful but they are stressful for good reason. They are very important. They are a key tool to your advocacy.

Here is a collection of information that I have either learned from other people who have been advocating in the system for a long time, have learned through research, or from life experience.

Q: How long is it reasonable to wait for an email response?

A: 5 days from someone from the district
3 days from your child’s teacher or Principal
** If it’s time sensitive and you want a faster response – put that in the email

Q: What are some writing tips?

A: Here are some tips:

  1. Use shorter sentences.
  2. Don’t write them a novel if you don’t have to. You want to be concise but still have the details that are needed. After you write it all out, edit it. See what you can remove and reduce. (AI can be helpful for this)
  3. Think of emails as a tool. Quality over quantity. Sending massive amounts of emails are not going to help you. If you overwhelm them with the high volume of emails, they may limit your communication.
  4. Use simple words. Don’t put in fancy language thinking that they will respect you more and are more likely to respond. The goal is clear communication that cannot be misunderstood or misinterpreted
  5. Putting a request for a response date is very important as it allows you to advance up the hierarchy if they don’t respond.
  6. Emails are not private. They can be shown to 30 different people and may end up in a tribunal hearing. Follow the expression, “Dance like no one is watching, email like it will show up in court.
  7. Follow the format for writing an email. (see below)
  8. Make sure you have a clear request in your email.

Q: Is there a format to follow for explaining my thoughts?

A: Yes.

I would suggest you follow this format outlined by the Family Support Institute
https://familysupportbc.com/toolkits/school-meetings-how-to-write-an-email-to-call-a-meeting/

If you are not calling a meeting, just leave that paragraph out.

To add to this format: If you are using rights-based advocacy you will want to make sure you do the following.

  1. Clearly identify your child’s disability-related need (Their disability and their unmet need related to their disability)
  2. Explain the harm that you are witnessing or are aware of
  3. Tell them your child is struggling and explain how
  4. Ask them for help

Why? Because of meaningful inquiry. Human rights protection.

Q: I get overwhelmed with emails, how should I handle this?

A: You can have a separate email address just for school communication. That way, you will only read the emails when you are ready and can have a support person with you when you go into your inbox. It also helps with organization. You can have folders for each of the people you talk to, and divide them by years. KEEP EVERYTHING. Even the positive emails can be helpful as you have evidence of what works.

Q: What should my tone be?

A: I don’t want to tone police people, but I can tell you that making accusations, assumptions into their intent, allegations not backed up with evidence, are all ways to make this more adversarial than what may benefit you. I wouldn’t recommend you send emails when you are mad. You can write them out, and then let them sit for a few hours or next day. Sleep on it. Or send it to a friend for feedback. Get an extra pair of eyes on it.

Q: Is it better to email or meet in person?

A: Emails are a very powerful form of documentation and evidence. If you are meeting in person, I highly suggest you summarize the email and send it to them. Ask them if your summary is correct and if you misunderstood anything to respond to the email. You will need email to gather your evidence.