Reducing EA Support Hours = Discrimination

R.B. v. Keewatin-Patricia District School Board, 2013 HRTO 1436

This case is about the school district reducing a student’s Education Assistant (EA) support hours who was doing well with the EA support. The student originally had a full-time EA, and the district cut the time in half. The reduction in support hours led to an increase in “behaviour” that further led to exclusion.

The communication between the parent and the school was difficult, and they were banned from the school. The tribunal found that the district did not do enough to de-escalate the conflict.

The Human Rights Tribunal in Ontario found the school district discriminated. This case is what SOOOOOO many parents experience. It’s a long decision but a worthy one. I feel that many parents can print off this case and connect with what they are experiencing.

Human rights decisions in other provinces are not binding, BUT they are persuasive. So if the district tries to minimize the importance of the decision because it’s in Ontario, don’t believe them. They are just trying to do what they always do. Reduce, minimize, deny, deny. This case is from 2013. This is not “new” that parents advocacy cannot be used against them to justify the school district denying accommodations. Challenging communication does not release them of their legal duty to accommodate children with the disabilities to the point of undue hardship.

Here is another example, as I have outlined in Part 5 – Duty to Facilitate in the Duty to Accommodate series.

L.B. v. Toronto District School Board, 2015 HRTO 1622

[77]        

(c)      School boards have an obligation under the Education Act to provide appropriate special education placements, programs and services to their exceptional students. Parental conduct or lack of parental authority cannot be used as a justification for not meeting an exceptional student’s needs; and

(d)      I agree with the decision in R.B. v. Keewatin-Patricia District School Board, (R.B./Keewatin2013 HRTO 1436, an HRTO decision cited by both parties in this case, at para 265, that a parent’s “fierce advocacy” for his or her child must not and cannot prevent a school board from accommodating the child’s needs to the point of undue hardship.

Okay lets get back to the 2013 case R.B v. Keewatin-Patricia District School Board. There is a lot of history with this case and other decisions around it. But for this blog, lets focus on this decision.

The Human Rights Tribunal ordered:

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[281]      The Tribunal orders the following;

a.   Payment by the respondent in the amount of $35,000.00 as monetary compensation for the injury to the applicant’s dignity, feelings and self-respect;

b.   R.B. will return to school in the 2013/2014 school year with a full-time shared EA in the classroom, speech/language support for 30 minutes per week and an appropriate behaviour management plan that has been agreed to by S.F. in consultation with R.B.’s treating specialists.

c.   S.F. is entitled to fully participate in the IPRC review meeting for the 2013/2014 school year and the development of R.B.’s IEP for this year;

d.   The trespass notice and communication ban issued in December 2011 is lifted.

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This is what the complaint alleges in terms of the discrimination test.

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[218]     The applicant’s assertion that he was denied meaningful access to an education can be summarized as follows:

a.   Failure to provide EA support and learning strategies;

b.   Failure to provide appropriate behavioural strategies and to assess R.B.’s academic and behavioural regression in a timely way;

c.   Failure to provide appropriate educational programming during the withdrawal and exclusion.

[219]     In addition, the applicant argues he was reprised against in the following ways:

a.   The reduction of EA support in Grade 2 because of the advocacy of S.F.;

b.   R.B.’s exclusion from school on October 22, 2012;

c.   The communication ban.

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Here are some noteworthy paragraphs to highlight some areas of the decision to read more. There were some other details of the complaint that I haven’t pulled in there. It would just be too long. But this case is something that A LOT of families experience. I truly encourage you to take the time you need to read the case in full.

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[33]        On June 23, 2011, the Vice-Principal advised S.F. that there would be a half-time EA assigned to R.B.’s classroom the next school year at Open Roads Public School (“Open Roads”). Open Roads is a school that amalgamated Riverview and another school. The Vice-Principal advised S.F. that a reduction in Ministry of Education funding had significantly reduced the school’s EA support. She further advised that the school team was confident R.B. would do very well with half-time EA support because of his growth in independence and maturity and the progress he had made in Grade 1.

[98]        On October 22, 2012, R.B. was excluded from school by the school Principal for inappropriate behaviour including swearing, using profanity, spitting, yelling, cutting a child’s sweater, stomping on a child’s leg, throwing material and being non-compliant with his teacher, educational assistant, Vice-Principal and Principal. The Notice of Exclusion stated R.B.’s return to school was conditional upon the completion of a psychological assessment by the respondent’s school psychologist, Dr. Michael Stambrook, and the respondent being confident R.B.’s return would not compromise the physical and mental well-being of R.B. and his classmates.

[99]        During the exclusion, R.B. was provided with instruction from an itinerant teacher three hours per week in the public library. S.F. supplemented this instruction. S.F. developed a good rapport with the itinerant teacher and R.B. made significant academic gains under her instruction. For example, when he was excluded, R.B. was reading at level 2. By February 2013, he was reading at level 7.

[113]     The respondent alleges S.F. made unfounded allegations that R.B. was bullied in Grade 2...

[118]     Based on the respondent’s own evidence, I cannot find that S.F. made unfounded allegations of bullying in R.B.’s Grade 2 school year.

[119]     The respondent asserts that S.F. falsely accused the school of segregating R.B. in Grade 2.

[124]     Based on this evidence, I cannot conclude that S.F. made unfounded allegations of segregation in R.B.’s Grade 2 school year.

[130]     The respondent argues S.F. interfered with the accommodation process when she did not advise the Grade 2 teacher that R.B. was no longer taking medication in response to her inquiries in the fall of 2011, at a time when his behaviour was escalating. The evidence from Dr. Warkentin was R.B. was off medication by the end of October 2011.

[137]     For these reasons I cannot find that S.F.’s failure to disclose the fact that R.B. was no longer taking medication in the fall of 2011 interfered with the school’s ability to accommodate R.B.

[143]     I find that S.F.’s spouse made the statement to the Principal “if you want threatening, I’ll show you fucking threatening”. This statement was a verbal threat. There is no evidence before me that S.F.’s spouse physically threatened the Principal. Although the Principal testified he lunged towards her, the Vice-Principal testified he stepped towards her. Neither witness testified that he made any physical threat. The Principal left the room and the police were called.

[144]     The fact that S.F.’s spouse made this comment cannot be attributed as misconduct on S.F.’s part. Further, there is no connection between the comment and the accommodation process for R.B

[154]     Based on the above evidence, I cannot conclude that S.F.’s conduct prevented the school from accommodating R.B. in Grade 2. Even accepting that her conduct made her relationship with the school staff extremely difficult, there is no evidence that this difficult relationship prevented the school from meeting R.B.’s educational needs in Grade 2. Put simply, there is no evidence to establish a connection between S.F.’s conduct and the accommodation process for R.B.

[248]     During the period of the exclusion, R.B. was provided with instruction from an itinerant teacher for three hours per week in the public library.

Conclusion:

[255]     The applicant has established that he was denied a meaningful education when his EA support was cut in half in Grade 2, when he did not have an appropriate behaviour management plan from Grade 2 onwards, when he was excluded from school in October 2012 without appropriate educational instruction, and when the communication ban denied S.F. the opportunity to meet with R.B.’s teachers and EAs in order to ensure that his needs were met.

[256]     When a student is excluded from school, he is denied an education. No one would suggest that providing a student three hours of instruction per week in a public library, regardless of the effectiveness of that instruction, is an appropriate education. Dr. Stambrook agreed.

ORDER

[281]      The Tribunal orders the following;

a.   Payment by the respondent in the amount of $35,000.00 as monetary compensation for the injury to the applicant’s dignity, feelings and self-respect;

b.   R.B. will return to school in the 2013/2014 school year with a full-time shared EA in the classroom, speech/language support for 30 minutes per week and an appropriate behaviour management plan that has been agreed to by S.F. in consultation with R.B.’s treating specialists.

c.   S.F. is entitled to fully participate in the IPRC review meeting for the 2013/2014 school year and the development of R.B.’s IEP for this year;

d.   The trespass notice and communication ban issued in December 2011 is lifted.

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Another case that was accepted by the BC Human Rights Tribunal when a student was denied an EA for one of their classes, was mentioned in this anonymization decision:

This decision is an anonymization decision, but in the first paragraph it summarizes what the crux of the complaint is about.

The Student (by the parent) v. The School District, 2025 BCHRT 17

[1] In April 2022, the Parent made a complaint against the School District on the Student’s behalf. The complaint alleges that the School District discriminated against the Student regarding its services based on the Student’s mental disability. Specifically, the complaint alleges that the School District failed to accommodate the Student by not providing him with an Education Assistant in one of his classes.

REDUCING EA HOURS THAT LED TO HARM AND A DENIAL OF ACCESSING EDUCATION CAN BE A DISCRIMINATION CLAIM

Education Assistant – Employment Human Rights Complaint

I just want to preface this with a message before I even dive into this. Tribunal decisions do not reflect all of the information or the full story. They are not tell all novels. They only highlight the information that they need to legally analyze the discrimination decision. There could be all sorts of stuff that you will never publicly read about.

I don’t typically post decisions regarding education staff as my focus is for parents/caregivers and students. I did write a blog that I think is helpful for education staff filing human rights complaints. However, this decision is unique in that I don’t often see an Education Assistant (EA) human rights complaints in BC. This complaint raises some interesting issues and demonstrates some important procedural fairness accommodations that I think is important for parents/caregivers and students to know about who are considering navigating or currently navigating.

What started this complaint was her disagreement over an Autistic student being excluded from school. It then snowballed into harassment and bullying allegations from Ms. Broe to other staff and staff filed allegations against her.

[14]           Ms. Gowe worked with Ms. Broe at the Secondary School from 2010 to 2018. Ms. Gowe stated that Ms. Broe would often come to her with concerns, and she would try to provide clarification, support, and direction to Ms. Broe about her role. However, Ms. Gowe testified that around the fall of 2017, she became concerned that Ms. Broe was being overly critical of other staff and not staying within the scope of her role as a CEA. Ms. Gowe was also approached by several staff who reported concerns about Ms. Broe’s behaviour. Ms. Gowe began documenting these concerns in case Ms. Broe’s behaviour escalated further.

[15]           From Ms. Broe’s perspective, it was her job to do what she thought was right for the students even if this was perceived as her challenging the decisions of other staff. One example from this period was discussed by several witnesses at the hearing. Ms. Broe testified extensively about a decision made without her input to temporarily remove a student with Autism she worked with from the Secondary School. Ms. Broe felt this was the wrong decision and she needed to take action to return the student to school. Ms. Broe first brought her concerns to a special education teacher, who subsequently approached Ms. Gowe with her own concerns that Ms. Broe was being overly critical of another staff member involved in the decision. Ms. Broe then went to the school Principal and subsequently, feeling that someone had lied to the Principal about the student, reached out to the Director of Support Services at the District, Susan Thomson. Ms. Thomson met with Ms. Broe to listen to her concerns but informed her that the decision had been made by a “darn good team” and she needed to move on. Ms. Gowe testified that she was concerned that Ms. Broe’s actions around this issue were causing stress to other staff and indicated that Ms. Broe was “crossing boundaries” and unable to let things go.

I am aware that if you are an EA and you are advocating on behalf of a student, you can end up putting your head on the chopping block. Even though on paper, documents say that advocating is part of your job, “4.4 Advocate for the protection of the legal and human rights of students and their families“. In reality, that isn’t necessarily so. This is true for teachers as well. A teacher who blogs The Canary Collective wrote about her experience. Her first line in her first blogI never imagined that advocating for students would put my career at risk.” She says she was disciplined for advocating.

Regarding this case with the education assistant, I am not going to post all of the details of this case. You can read through it all. It sounds like it’s been a difficult experience for many people involved, including Ms. Broe. This is the third posted public decision in this case. You can find the other two on CanLii.

Broe v. The Board of Education of School District No. 67 (Okanagan Skaha) (No.3), 2025 BCHRT 295

I do want to highlight some hearing procedural items that occurred that I think is important be aware of, to know what is possible.

Flexibility Procedural Fairness



[49]           Ms. Broe worked hard to represent herself in this complaint. I gave her significant latitude with her testimony, which took place over seven days. Similarly, she was allowed to extensively cross-examine the District’s witnesses, including a full day with Mr. Corday and more than a day with Mr. Burgoyne.

[50]           This was a difficult hearing for Ms. Broe and some of the witnesses involved. One witness expressed that it felt like Ms. Broe was using the Tribunal process to get “revenge” for the events in the complaint. It was clear that revisiting these events was stressful for Ms. Broe, and her emotions were often heightened. Although she had the opportunity to ask questions, and receive answers, from individuals involved in the events leading to this complaint, she expressed that some of the evidence was hurtful and caused her to question her sense of self.

[51]           We took additional breaks as necessary. Ms. Broe was also offered the option of having a support person sit with her throughout the hearing, however the person she identified was not available. Having expressed that seeing Mr. Corday in the virtual hearing room was a trigger for Ms. Broe, he agreed to attend the hearing with his camera turned off, with the exception of when he was providing his testimony.

[52]           Ms. Broe was also given significant latitude with respect to her documentary evidence. Before the hearing, I held a case conference with the parties where we discussed, among other things, how to admit documents at the hearing. I explained that any documents previously submitted to the Tribunal in preliminary applications would not form part of the hearing record, and if a party wanted to introduce a document at the hearing, they had to provide it as part of their book of documents. I confirmed these instructions in writing. The parties agreed to prepare a joint book of documents, which they submitted to the Tribunal a few days before the hearing began.

[53]           On the first day of the hearing, however, Ms. Broe sought to rely on documents that were not included in the joint book of documents and which she had not provided to the Tribunal for the purpose of the hearing. I reminded Ms. Broe of the instructions I had provided and directed her to review all her documents after we had adjourned for the day, submit them to the Tribunal and the District, and we would address any procedural fairness issues the following day. Ms. Broe agreed to follow these instructions.

[54]           The next morning however, she had not provided the documents and expressed that she had not slept and was confused about the process. We revisited the document issue the morning of the third day of hearing, as Ms. Broe again wished to rely on the documents she had not provided according to my instructions. The District’s legal counsel offered a solution: she would send the Tribunal a file containing all the documents Ms. Broe had disclosed to the District in advance of the hearing and would not object to these documents being admitted on the basis of inadequate notice. This allowed the Tribunal to access Ms. Broe’s documents, one by one, as Ms. Broe sought to introduce them. While there were still delays caused by this approach, the District’s cooperation in problem-solving allowed Ms. Broe to present the evidence that she had previously prepared in a manner that made sense to her. I thank legal counsel for her efforts in this regard.

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The tribunal is very aware for people filing complaints, this is not an easy process, and many people navigating the process have mental disabilities. It’s stressful and emotional. It is a legal process and by how our legal system is designed, it is adversarial. Most people don’t have lawyers or training in any legal education. Some people are incarcerated while they are navigating this process. For the tribunal, it is their role to make this process as fair as possible for both sides.

If you need something, don’t assume you will get a no. Always ask! You never know what is possible.

The final decision was that her complaint was dismissed. She didn’t meet the legal test for discrimination. You have the burden of proof to prove you were discriminated against, and then if you do that then the respondents need to try to prove that it was justifiable to the point of undue hardship.

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[57]           For the reasons that follow, I find that Ms. Broe has not met her burden of proving the elements of her case.

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Tribunal members who write decisions will sometimes acknowledge that people have been harmed by the events they are describing in their cases. In this case, they did this as well. Which I always appreciate when they do that. I hope that acknowledgement and validation is helpful for people. Human rights decisions also state that negative experiences are not necessarily discrimination. This is a legal test about a very specific act. Discrimination. Not a moral test or honesty test about harmful or unfair events.

In this education case: X by Y v. Board of Education of School District No. Z, 2024 BCHRT 72

[110] ….I accept that these incidents which X relayed to Y were upsetting to X. I appreciate that the interactions may have fed into X’s general feelings of unease at school, but the fact alone that these events may have happened is not enough, in itself, to establish that X’s disability factored into them. Not all negative experiences are discrimination. Even accepting that these incidents occurred, I did not hear evidence that could establish, on a balance of probabilities, that X’s disability was a factor in the conduct of the adults involved in these interactions.

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As always, we learn from these decisions. The more information we have, the more we can make informed decisions. Sometimes filing a human rights complaint is incredibly helpful and sometimes it is not the best avenue to heal and process stressful events. Also, tribunal members can also make wrong decisions. I think for a lot of people filing complaints, they just can’t tolerate the injustice or unfairness of what they feel has happened, and they are compelled to do something about it. I hope for everyone involved in this case, they are able to heal, find some peace, and move on.

I wonder what happened to the student who was being excluded…

“this family needed help beyond what I’m trained for” (para 58)

This was a statement by made by the Acting VP in a human rights decision.

X by Y v. Board of Education of School District No. Z, 2024 BCHRT 72

[58]           Y asked the Acting VP in cross examination how the break from the classroom would have been restorative for X had it happened at home. The Acting VP replied that “Mom knows best”, noting that X was “totally dysregulated”, placed in a challenging classroom, and needed space. The Acting VP said that X spoke a lot about his Dad during this time, and how he missed him. He observed, “this family needed help beyond what I’m trained for.”

This has me asking…

What are educational staff trained for?

AND

When professionals, such as occupational therapists (OT), psychologists, or speech-language pathologists, make recommendations, why are some parents having issues with getting these recommendations placed in their child’s Individual Education Plan (IEP)?

The kinds of education that teachers have for disabilities vary greatly and in my opinion, extremely lacking. Huge gaps. They hold similar beliefs and biases as the general public. I have learned the hard way that some teachers have zero training in this area. There are educational staff who have, on their own, focused their professional development in this area and are extremely valuable. There is a huge sliding scale of knowledge and skill between educators and administrators.

We already know that the human rights code supersedes classroom teacher autonomy.

So above all, they need to provide an equitable education. If they are ignoring or refusing to implement professional recommendations, aren’t they taking a HUGE risk?

If by ignoring professional recommendations, the child isn’t able to access their education equitably and there is harm that occurs, I’d be filing a human rights complaint.

It has been quite a SHOCKING discovery to me, just how little education staff know about disabilities. Especially invisible ones. Some people are very knowledgeable. However, the number of people working in education who have little to zero knowledge is stunning. And scary. And makes complete sense how so many children experience real trauma at school, and so many are being homeschooled unable to return to school.

Here is a report compiled by Jenn Scharf titled Stories of Exclusion 2021. These are a collection of 60 stories told by parents.

I don’t think our education system is fair.

To anyone.

Everyone is being set up to fail. My heart goes out to the educational staff expected to create magic and miracles with such a scarce system. But, if you are ignoring professional recommendations and putting your own personal perspective in its place when you lack such training and expertise, I have no sympathy for you.

I do have sympathy for the child who may be harmed by your willful ignorance. I have sympathy for the family who will now be put in the position of continued advocacy, yet again, and may be considering filing a human rights complaint so their child can get an education.

Is the education system struggling with the concept of inclusion, or is it struggling because not enough people have the knowledge and skills to make it work?

And then add the impacts of scarcity in education

And then add ableism.

AAAAAHHHH ok…. now this all makes sense.

This is why we are all struggling.

This is systemic. Multi-dimensional systemic issues.

And if someone who is reading this thinks…. well they are now starting to have a class on the topic of disabilities in universities, isn’t that something?

It clearly isn’t enough.

Clearly.

Edit: A parent on my Facebook page commented after reading this blog “Not to mention a lot of the disability training they do get is outdated and ableist….” – Excellent point!!

What is the Human Rights Tribunal Take on Exclusion?

The timing of this decision was spot on.

This decision was released January 13th and the Ombudsperson announcement was the day after on January 14th.

Student Y by Grandparent S v. Board of Education of School District No. X, 2024 BCHRT 353

I have added this case to my list under the human rights cases tab. I have picked out some paragraphs, but I really encourage you all to read the full case to get the context of what happened to this child and family. The respondents applied for a dismissal and the human rights tribunal decided the complaint should continue.

There are a few paragraphs in this decision that got my noodle thinking, but for this blog, I want to focus on this paragraph below. Paragraph #52.

[52] From the materials before me, I am satisfied that the School District was actively and intensively involved in attempting to accommodate Student Y’s disabilities from the time that Student Y was in grade one up until the time that she was excluded from school in grade three. However, the question before me on this application is whether the School District is reasonably certain to prove that it “could not have done anything else reasonable or practical to avoid the negative impact on the individual”: Moore at para. 49 [Emphasis mine]. In my view, there is a lack of information in the materials before me that would allow me to conclude that the School District is reasonably certain to do so.

The author of this decision decided to emphasize the words anything else. It wasn’t me that bolded that in the paragraph.

So, this is my guess.

When the human rights tribunal emphasizes ANYTHING ELSE are they eluding to an alternative learning space?

A lot of districts have alternative learning programs for students who need alternative learning spaces. There has been a recent uproar over the closing of a learning centre in the Surrey district with parents and students very upset over its closing with media coverage and rallies. The school districts report funding issues. There was also another family who was in the media, and their son was in a life skills program, and he was excluded due to lack of resources. Without systemic financial planning from the Ministry of Education to keep these alternative programs running, they end up closing and students are still being excluded.

In the face of complete exclusion for some students from schools, will school districts be required to provide alternative learning spaces as their ANYTHING ELSE or face human rights complaints? The school districts already have the power to choose the education program for the student and choose classroom placement. This is from the Supreme Court decision Eaton v. Brant County Board of Education, 1997 CanLII 366 (SCC), [1997] 1 SCR 241 (Notable paragraphs are: 76, 77, 78, 79, 80, 81)

What does the tribunal mean by ANYTHING ELSE? They have already acknowledged the school district was “actively and intensively involved in attempting to accommodate Student Y’s disability”.

We are at the brink of having Ombudsperson and possibly the Human Rights Tribunal (if this case goes to a hearing), set forth some expectations around the topic of exclusion.

After you read this case, what is your guess? What do you think anything else means?

Very interesting times ahead. Very!

Here is a case of exclusion from Ontario.

This case explained the Duty to Facilitate in the context of education.