I find reading human rights decisions FASCINATING!!!
In this decision:
Castro Mosquera v. North Horizon Immigration Consulting Inc., 2026 BCHRT 61
The tribunal member goes into detail about how a tribunal member will interpret witness testimony!
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[15] For all witness testimony, I start from the presumption that the witness is telling the truth: Hardychuk v. Johnstone, 2012 BCSC 1359 at para. 10. When making findings of fact, I determine which evidence is most plausible based on a balance of probabilities: Mr. S v. Cannae Holdings, 2018 BCHRT 47 at para. 12. When assessing which evidence is most plausible, I consider the credibility and reliability of the witness. I consider factors including the firmness of the witnesses’ memory, whether their evidence changed during cross-examination, whether the evidence seemed unreasonable, impossible, or unlikely, and whether they had a motive to lie: Bradshaw v. Stenner, 2010 BCSC 1398, aff’d 2012 BCCA 296, leave to appeal refused, [2012] S.C.C.A. No. 392 (Q.L.) at para. 186. I also consider whether supporting or contradictory evidence exists, and whether a witness’ evidence is internally and externally consistent: Harder v. Tupas-Singh and another, 2022 BCHRT 50 at para. 6. Overall, I consider whether each witness’s evidence was in “harmony with the preponderance of the probabilities which a practical and informed person would readily recognize as reasonable in that place and in those conditions”: Faryna v. Chorny, 1951 CanLII 252 (BCCA) at para. 11.
[16] I can accept all, some, or none of a witness’ testimony, and I may attach different weight to different parts of a witness’ testimony: Meldrum v. Astro Ventures., 2013 BCHRT 144 at para. 4; Campbell v. Vancouver Police Board (No. 4), 2019 BCHRT 275 at para. 18.
[17] Overall, I am satisfied the witnesses testified truthfully to the best of their ability. There were several instances where Ms. Mosquera and Ms. Benkhalti gave conflicting evidence on significant issues. For the most part, I find that the conflicting evidence was the result of the misunderstanding between Ms. Mosquera and Ms. Benkhalti and not because their evidence was not credible or reliable. Further, memories surrounding certain events or conversations had understandably faded and some of the differences between the evidence of Ms. Mosquera and Ms. Benkhalti can be attributed to subjective interpretations and perceptions of the same incident.
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This person was self-represented and they wont their case. Even though the discrimination was due to a misunderstanding and it was not intended.
It’s a great reminder that discrimination is not about intent. You will not need to PROVE that they INTENDED to discriminate, just that they did.
Human Rights Code Section 2
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2 Discrimination in contravention of this Code does not require an intention to contravene this Code.
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[8] For the reasons that follow, I find that North Horizon discriminated – albeit unintentionally – against Ms. Mosquera based on her sex and family status. I also find that North Horizon did not retaliate against her contrary to s. 43 of the Code.
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She is getting over $45,000 in compensation. Click the link above to read the order and read that case in full.
Here is the discrimination test, and the justification test.